Frequently Asked Questions

Find answers to common questions about our jewelry and services.

Why do people say 'I Hate Steven Singer'?

It started with a husband who was tired of buying jewelry for every occasion, but it became our badge of honor for providing unbeatable value and quality that makes competitors jealous.

Do you offer a warranty on your jewelry?

Yes, we provide a lifetime guarantee on all our fine jewelry against manufacturing defects to ensure your pieces last for generations.

Are your diamonds ethically sourced?

Absolutely. We strictly adhere to the Kimberley Process to ensure all our diamonds are conflict-free and responsibly sourced.

Can I get my ring resized?

We offer one complimentary resizing for most rings within the first 60 days of purchase. Some eternity bands may be excluded.

How should I care for my gold jewelry?

We recommend cleaning your jewelry with mild soap and warm water using a soft brush. Avoid harsh chemicals and store pieces separately to prevent scratching.

Do you offer custom design services?

Yes, our expert jewelers can help you create a one-of-a-kind piece. Please contact our support team to schedule a consultation.